Design partner program
Go live first. Shape the catalog.
We're onboarding a short list of mid-market operators as design partners in the first deployment wave. You get deep-discount pricing, direct influence on the role scope, and a named Operating Partner. We get real-volume deployments to calibrate the methodology.
What you get.
40-60% off first year
Launch fee reduced; operating retainer discounted through year one. Pricing locks for 24 months.
Co-design the role scope
We shape the capability set, SOPs, integrations, and policies directly around your operating model, not a generic template.
Named Operating Partner
One accountable person from our side through scoping, launch, and the first 90 days. Weekly tuning, monthly business review.
First-look access
Early access to new roles as we release them. Direct line into the roadmap.
Case-study partnership
Optional: co-authored case study once the deployment hits its 90-day review. Anonymized by default, attributed on request.
Fully governed from day one
SOC 2-aligned controls, EU hosting, DPA signed, escalation rules configured. We don't skip the governance because you're a design partner.
What makes a good fit.
- Mid-market: 40-800 employees. Typically Series B to pre-IPO.
- Industries we're anchored in: SaaS, eCommerce, Marketplaces, Subscriptions, Services.
- One team that owns a role we already have in the catalog, or a close adjacent.
- A real operator on the client side who owns the outcome (COO, Head of Support, Head of Ops, CFO, etc.).
- Willingness to go live on 60-120 days of real volume, not a sandbox.
- Existing SOP / KB / taxonomy in decent shape, or appetite to tighten it during scoping.
We're taking a handful of partners per wave.
If you think you're a fit, the fastest way to find out is a 30-minute call.