Infrastructure
One runtime under every role.
We don't ask you to evaluate model vendors, stitch together tooling, or manage agent-framework upgrades. Every role in the catalog runs on InteractiveAI, our preferred runtime. One infrastructure, 26 roles, consistent governance.
Why InteractiveAI.
Mid-market operating fit
Built for operators deploying real roles at real volume. not a research playground. Configurable policies, predictable billing, production-grade uptime.
Audit trail on every action
Every agent action. tool call, policy decision, escalation, draft reply. logged with context. You can answer 'why did it do that?' for any transaction, any week, months after the fact.
Governed data access
Read scopes per integration, write-back rules per capability, human-on-exception routing, and configurable retention windows. Nothing the role sees or writes bypasses governance.
Hosted in EU, with enterprise controls
EU-region hosting by default, SOC 2-aligned controls, data processing agreements, and SSO where required. Compliant with the data-processing posture mid-market finance and legal teams expect.
No vendor lock-in on our side
The agents in this catalog are our operating model, not an InteractiveAI license you're forced to resell. If runtime posture changes, we move the roles. you keep the outcomes.
How your data flows.
Step
01
Inbound
Tickets, leads, invoices, messages, or documents arrive in the platforms you already use. Agents read them via the integration contract we agreed at scoping.
Step
02
Process
The role matches each item against its capability logic, KB, SOPs, and policy rules. Every decision is explainable and time-stamped.
Step
03
Act or escalate
The role either acts (reply, route, draft, score) or escalates to the configured human owner with context attached.
Step
04
Audit + review
Every action feeds the monthly business review. Tuning, SOP updates, and governance changes roll out against a versioned changelog.