Unit cost
€0.80 – €2.20 per invoice actioned
Methodology v1.0. Counted once per invoice actioned regardless of which capability handled it.
Handle AR end-to-end — collections follow-up, revenue recovery, dispute triage — with clear escalation for sensitive cases.
Scoped as an AR Specialist hire — priced per invoice actioned, governed at the dispute boundary.
Response time
sub-minute on status lookups
Accuracy target
94-98%
Escalation cap
under 4 hours on escalations
Priced per business action
Range reflects invoice complexity, dispute rate, channel mix, and customer-tier policy. Low end is B2B SaaS with stable recurring billing; high end is services with mixed billing and higher dispute volume.
Unit cost
€0.80 – €2.20 per invoice actioned
Methodology v1.0. Counted once per invoice actioned regardless of which capability handled it.
Human-equivalent reference
AR Specialist
EU mid-market
Benchmarked against EU mid-market AR specialist roles. Fully loaded includes salary, benefits, ERP licences, finance-team overhead, and first-year onboarding ramp.
Live calculator
Demo projection · Methodology v1.0
Capabilities
Activate the capabilities that match your largest repetitive categories. Start with the default set; expand as you prove each one. Metered unit is the role's — adding capabilities never changes the per-action price.
Identifies overdue invoices, prioritizes, triggers the right communication path.
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Recovers stalled or abandoned revenue with smarter follow-up and routing.
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Triages incoming billing disputes, gathers context, routes sensitive cases.
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Scenarios
Three business shapes we see most often. Costs are computed from €0.80 – €2.20 per invoice actioned and a fully-loaded AR Specialist benchmark.
Scenario 1 · SaaS · 60-200
500 invoices actioned / month
Starting capabilities
Situation
A 120-person B2B SaaS firm with 500 invoiced customers monthly runs collections through one finance ops manager with occasional team help. Overdue invoices stack up. Follow-up lags by 5-10 days. Working-capital pressure is real but manageable.
Agent fit
AR Specialist activates invoice collection and dispute triage. Overdue invoices trigger prioritized follow-up within hours; disputes land with finance with context attached rather than as emails to chase. The finance ops manager shifts from chasing to analyzing.
Outcome
Expected outcomes at this volume: 40-60% faster follow-up, measurable DSO reduction over 90 days, sensitive cases escalated within a day, finance ops hours freed for actual analysis.
Scenario 2 · Subscriptions · 150-400
2,000 invoices actioned / month
Starting capabilities
Situation
A 300-person subscription business invoices 2,000 customers per month. Failed payments, dunning, and abandoned upgrades all contribute to quiet revenue leakage. The finance team covers the core collections path, but recovery flows get inconsistent attention.
Agent fit
AR Specialist activates all three capabilities. Collections runs always-on; recovery triggers on pattern-detected leakage; disputes route cleanly. The combined motion captures both the repeat-overdue core and the quiet-leakage tail.
Outcome
Expected outcomes: 35-55% faster collections cycle, measurable DSO improvement within 60 days, recovered revenue step-change within the first quarter, cleaner dispute cycle time.
Follow-up speed
within hours
DSO reduction (typical)
3-8 days
Revenue recovery lift
Moderate per quarter
Dispute routing accuracy
92-97%
Weekly maintenance
2-4 hours
Action traceability
every action logged with reason
How it works
Workflow summary
Identifies overdue invoices, prioritizes follow-up, triggers the right communication path, and routes exceptions.
Exceptions
High-value, disputed, or legally sensitive cases route to finance leadership.
When humans step in
Humans step in on high-value overdue, policy conflicts, disputes, and legal-risk accounts.
Connected systems
Agent operates inside your ERP, CRM, and email, prioritizes overdue invoices, triggers the right follow-up path, and routes exceptions.
Data inputs
Invoice age, account status, payment history, dispute flags, tier. Writes follow-up attempts and status updates back to the system of record.
Decision logic
Uses overdue state and account context to determine the right follow-up sequence or escalation path.
Readiness
Collections rules, account ownership mapping, and escalation boundaries defined.
Integrations
No new systems to learn. The role connects to the platforms your team already uses.
What "working" looks like
Follow-up speed inside target
within hours
Median time from overdue flag to first follow-up sent.
Source · Agent execution log
DSO reduction trend visible within 90 days
3-8 days improvement typical
Trend-line improvement on DSO vs pre-deployment baseline.
Source · Finance reporting
Dispute routing accuracy above target
92-97%
Share of disputes routed to the correct first owner.
Source · Internal QA review + client feedback
No compliance regressions
100% clean escalation
Zero policy-violating actions on escalation-eligible cases.
Source · Agent audit log + finance review
Governance & compliance
AI Act posture
Subject to transparency obligations: clear AI disclosure to end users where the agent interacts directly.
GDPR legal basis
Contract
DPIA
Recommended before deployment. We'll run one as part of the Launch Program.
Questions we get
It is an AI role priced per invoice actioned. It handles collections follow-up, revenue recovery, and dispute triage with clear escalation to humans on sensitive cases. Same scope as an AR hire, priced per action.
Pure usage: EUR 0.80-2.20 per invoice actioned. One-time launch fee covers ERP integration, policy capture, communication templates, evaluator design.
Limited-risk under the EU AI Act. Every action traceable. Disputes and high-value cases never resolved without human review. GDPR legal basis is contract.
On high-value overdue, policy conflicts, disputes over threshold, legal holds, and anything outside approved communication templates.
Your accounting/ERP (QuickBooks, NetSuite, Xero), optionally a billing platform (Stripe, Chargebee), a CRM for account context, and email for outbound.
Typical first-value is 2-4 weeks. DSO reduction trend visible within 60-90 days. Payback on launch fee is usually within one quarter at the volume bands we target.
Chat opens with your role context already loaded. Scope a launch set of capabilities, review integrations, and get a timeline in one conversation.