Unit cost
€0.80 – €2.50 per employee lifecycle event handled
Methodology v1.0. Counted once per employee lifecycle event handled regardless of which capability handled it.
Run employee lifecycle coordination end-to-end — onboarding, offboarding, PTO and leave, handbook Q&A, benefits enrollment — with HRBP review on every sensitive moment.
Scoped like a people ops coordinator hire, priced per lifecycle event handled, anchored to a fully-loaded EUR 45-65k benchmark.
Response time
sub-minute on routine requests
Accuracy target
92-97%
Escalation cap
under 4 hours on sensitive-context review
Priced per business action
Range reflects event complexity and confidentiality depth. Low end is handbook Q&A and PTO routing; high end is full onboarding or offboarding orchestration with access provisioning.
Unit cost
€0.80 – €2.50 per employee lifecycle event handled
Methodology v1.0. Counted once per employee lifecycle event handled regardless of which capability handled it.
Human-equivalent reference
People Ops Coordinator
EU mid-market
Benchmarked against EU mid-market people ops coordinator roles. Fully loaded includes salary, benefits, HRIS + identity tooling, management overhead, and first-year ramp.
Live calculator
Demo projection · Methodology v1.0
Capabilities
Activate the capabilities that match your largest repetitive categories. Start with the default set; expand as you prove each one. Metered unit is the role's — adding capabilities never changes the per-action price.
Runs new-hire ramp — docs, access, day-one readiness, 30-60-90 cadence.
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Runs exit — access removal, comms, asset recovery, knowledge transfer.
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Handles PTO and leave requests end-to-end with policy and manager routing.
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Answers policy questions from the approved employee handbook with citations.
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Runs open-enrollment Q&A and intake with plan-aware answers.
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Scenarios
Three business shapes we see most often. Costs are computed from €0.80 – €2.50 per employee lifecycle event handled and a fully-loaded People Ops Coordinator benchmark.
Scenario 1 · SaaS · 150-400
500 employee lifecycle events handled / month
Starting capabilities
Situation
A 250-person B2B SaaS company runs 500 lifecycle events a month. Onboarding slips on access and docs. The HRBP fields handbook questions all week.
Agent fit
People Operations Coordinator activates onboarding and handbook retrieval. New hires land day-one-ready; handbook questions self-serve with citations; HRBPs free up for sensitive moments.
Outcome
Expected outcomes at this volume: onboarding day-one readiness above 95%, handbook self-serve rate above 85%, HRBP hours recovered weekly.
Scenario 2 · Services · 200-500
800 employee lifecycle events handled / month
Starting capabilities
Situation
A 400-person services firm runs 800 lifecycle events a month. PTO routes manually. Offboarding misses asset recovery. Benefits enrollment overwhelms the team every year.
Agent fit
People Operations Coordinator activates all five capabilities. Onboarding, offboarding, PTO, handbook Q&A, and benefits enrollment all run on cadence with confidentiality preserved.
Outcome
Expected outcomes: lifecycle cycle-time reduction 50-70%, access removal on schedule 98%+, benefits intake completeness above 95%.
Scenario 3 · SaaS · 40-80
150 employee lifecycle events handled / month
Starting capabilities
Situation
A 70-person B2B SaaS team runs 150 lifecycle events a month after a fresh funding round. A single People lead handles onboarding and fields handbook questions while also owning culture and benefits rollout.
Agent fit
People Operations Coordinator activates onboarding coordination and handbook retrieval. Day-one readiness lands consistently; handbook questions self-serve with citation; the People lead reclaims time for culture and benefits work.
Outcome
Expected outcomes at this volume: onboarding day-one readiness above 95%, handbook self-serve rate above 85%, People-lead hours recovered weekly, every sensitive event escalated with audit trail.
Scenario 4 · Marketplaces · 300-800
1,500 employee lifecycle events handled / month
Starting capabilities
Situation
A 600-person marketplace runs 1,500 lifecycle events a month across four countries. PTO policies differ by country; benefits enrollment windows stagger; offboarding misses asset recovery on remote leavers.
Agent fit
People Operations Coordinator activates all five capabilities. Country-aware PTO routing lands clean; onboarding and offboarding run to checklist; benefits intake captures completeness per country; handbook Q&A cites jurisdiction.
Outcome
Expected outcomes: lifecycle cycle-time reduction 50-70%, access removal on schedule above 98%, benefits intake completeness above 95%, handbook self-serve above 85%, confidentiality preserved on every sensitive event.
Onboarding day-one readiness
Above 95%
Handbook self-serve rate
Above 85%
PTO request cycle time
50-70% faster
Access removal on schedule
Above 98%
Weekly maintenance
2-4 hours
Confidentiality traceability
every sensitive event escalated with audit trail
How it works
Workflow summary
The agent picks up lifecycle events from triggers — hire signed, exit scheduled, PTO requested, handbook question asked, benefits window open — and runs or routes each with full context.
Exceptions
Sensitive-context events — performance, leave, compensation, grievance — route to the HRBP with confidentiality preserved.
When humans step in
Humans step in on performance moments, sensitive leave, compensation, grievances, and legally-sensitive questions.
Connected systems
Agent operates inside HRIS, identity provider, email, messaging, and doc repo. Runs onboarding and offboarding, routes PTO, answers handbook questions, and intakes benefits — logs events with confidentiality controls.
Data inputs
Handbook, lifecycle event data, access policy, benefits plans, leave policy. Writes onboarding tasks, access actions, PTO decisions, handbook answers, and benefits intake back to source systems with audit trails.
Decision logic
Uses lifecycle-event rules, policy references, and confidentiality gates to decide auto-handle, route-to-HRBP, or flag-for-manager.
Readiness
HRIS wired, handbook loaded, access-provisioning map documented, named HRBP agreed.
Integrations
No new systems to learn. The role connects to the platforms your team already uses.
What "working" looks like
Onboarding day-one readiness above target
Above 95%
Share of new hires day-one ready on docs, access, and checklist.
Source · HRIS + identity log
Handbook self-serve rate above target
Above 85%
Share of handbook questions answered without HRBP intervention.
Source · Agent execution log
Lifecycle cycle-time cut target range
50-70% faster
Median time across onboarding, offboarding, PTO, and benefits events.
Source · Agent execution log
Access removal on schedule
Above 98%
Share of offboarding access actions completed by target date.
Source · Identity provider log
Governance & compliance
AI Act posture
Subject to transparency obligations: clear AI disclosure to end users where the agent interacts directly.
GDPR legal basis
Legal obligation
DPIA
Recommended before deployment. We'll run one as part of the Launch Program.
Questions we get
An AI role priced per employee lifecycle event handled. It runs onboarding, offboarding, PTO and leave, handbook Q&A, and benefits enrollment. Same scope as a people ops coordinator hire, priced per event.
Pure usage: EUR 0.80-2.50 per lifecycle event handled. Launch fee covers handbook capture, HRIS integration, access-provisioning map, and evaluator design.
Performance, sensitive leave, compensation, grievances, and legally-sensitive items route to the HRBP with confidentiality preserved. The agent never handles these autonomously.
BambooHR is the primary HRIS integration. Slack, Gmail, and Outlook are recommended for the messaging surface. Notion is recommended for handbook storage.
Sensitive categories route directly to the HRBP. Every event is logged with audit trail and access scoped to the minimum needed.
Typical 21-35 days. Faster with a clean handbook, current access matrix, and HRIS already in place.
Chat opens with your role context already loaded. Scope a launch set of capabilities, review integrations, and get a timeline in one conversation.