Handles PTO and leave requests end-to-end with policy and manager routing.
Activation complexity
Low
Time to activate
7-10 days
Volume share
25-35% of role volume
Impact range
50-70% faster
Inherited pricing
€0.80 – €2.50 per employee lifecycle event handled
This capability shares the People Operations Coordinator's metered unit. A employee lifecycle event handled is counted once at the role level regardless of which capability handled it. Adding this capability to an active deployment does not change the per-action price.
What this capability handles
PTO & Leave intakes PTO and leave requests, checks against balance and policy, routes approvals, and logs decisions — with sensitive-leave context routed to the HRBP.
Workflow summary
Reads request, checks balance and policy, routes approval, logs decision.
Stages
Decision logic
Uses balance rules, policy references, and approval map to decide auto-approve, route, or flag.
Systems and data
{HRIS,messaging,email}
{"request form","balance data","leave policy","approval map"}
Exceptions & human handoff
Sensitive leave (medical, protected categories) routes to the HRBP with confidentiality preserved.
Sensitive-leave flag, balance-conflict case, or policy-exception request.
Readiness
Leave policy documented, balance data accessible, approval map current.
Owner on client side · Head of People
Impact contribution
15-25% of role impact is PTO routing speed and policy fidelity.
Primary KPI · PTO request cycle time · 50-70% faster
Capability-specific integrations
Beyond the People Operations Coordinator's base stack, this capability plugs into:
The chat opens with People Operations Coordinator and PTO & Leave pre-selected. You can add other capabilities during the conversation.