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Team

Community

For Heads of Community owning post moderation, sensitive-case escalation, and scheduled engagement across forums and chat

Roles owned by this team

1 role

Ready
Community Manager
Community · Improve Service
Run community operations end-to-end — post and chat moderation against guidelines, sensitive-case detection and escalation, and scheduled engagement across forums and chat — with manager sign-off on policy-sensitive calls.
Deploy
21-35 days
Impact
50-70 percent cycle-time reduction on routine moderation
€0.30 – €1.00 per Community engagement handled

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